Privacy Policy

Effective Date: 8-27-2024

1. Introduction

At Muda, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services.

2. Information We Collect

– **Personal Information:** We may collect personal information such as your name, email address, shipping address, payment details, and phone number when you make a purchase, create an account, or contact us.

– **Non-Personal Information:** We may collect non-personal information, such as browsing data, IP addresses, and cookies, to enhance your experience on our website.

3. How We Use Your Information**

– **Order Processing:** We use your personal information to process and fulfill your orders, including sending order confirmations and shipping notifications.

– **Customer Support:** Your information helps us respond to your inquiries, provide customer support, and resolve issues.

– **Marketing Communications:** With your consent, we may send you promotional emails, newsletters, and updates about our products and services. You can opt-out of these communications at any time.

– **Improving Our Services:** We analyze non-personal information to understand user behavior and improve our website’s functionality and user experience.

4. Sharing Your Information

– **Third-Party Service Providers:** We may share your personal information with trusted third-party service providers who assist us with payment processing, order fulfillment, shipping, and marketing. These providers are contractually obligated to protect your data and use it solely for the services they provide to us.

– **Legal Requirements:** We may disclose your information if required by law, or to protect the rights, property, or safety of Muda, our customers, or others.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

– **Access and Correction:** You have the right to access and correct your personal information held by us. You can update your account information at any time by logging into your account on our website.

– **Opt-Out:** You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.

– **Data Deletion:** You can request the deletion of your personal information by contacting us at [support email]. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [support email].